TripIt in a nutshell
TripIt is a travel itinerary app that focuses on easing traveler stress by compiling and organizing plans while offering a number of other features like flight alerts, check-in reminders, airport security wait times… etc.
Basic Flow
- Trip List
- List view of user’s trips, displaying key information
- Trip Summary
- Reached by selecting a trip on Trip List
- Timeline view of a user’s itinerary, displaying key information for each plan
- Plan Details
- Reached by selecting a plan on Trip Summary
- Displays all information for a plan, with key information up top, followed by TripIt features (such as airport maps, destination directions… etc.)
- Includes check-in button for flight details where users can check in to their flight if within the airline-specified check-in time.
- For Flight details, Pro users will see flight status update in live-time
Getting to know our users
Our user base is primarily made up of frequent business travelers with a growing mix of younger, more leisure-focused travelers
Our two main personas are Sam, a mid-aged male and frequent domestic business traveler, and Hannah, a mid-20’s to early 30’s female frequent bleisure (business with a side of leisure) traveler.
More Info
Retail and Enterprise
Offered as a retail consumer app as well as a part of an enterprise-offering for SAP Concur clients with a few additional features geared towards adding to the travel and expense profile
Going Global
With a strong foothold in the US, TripIt recently launched in EMEA and Japan, thus introducing the challenge to localize in French, German, and Japanese.
Mobile Focus
TripIt runs mobile-first with a more recent eye towards revisiting web